FAQs


Roofing FAQs

How do I know I need a New Roof?


You can usually look for cracks, peeling and any spots where the roof is leaking. If in doubt call a roofer for an inspection.

How long do most Roofing Installations take to complete?


Golden Group Roofing Teams complete 99% of jobs within 1-2 days.

How do you protect my home?


A: At Golden Group protecting your home is the most important thing and at the top of our list. We make sure your home is cover with Black Heavy Duty Tarps that can each hold up to 2 Tons of weight. The tarps are strong and protect your siding, windows and exterior. These tarps ensure that your exterior does not get a single scratch. We protect your trees and flower beds by placing plywood on top to cover them. We use heavy duty nail magnets to ensure all nails are picked up and your children and pets can play safety on the lawn after we are gone.

What kind of payments do you accept?


At Golden Group we accept cash, checks, and any credit card through Paypal.

Where can I find more reviews on your company?


You can find more Customer Testimonials by searching in websites like Google, Angie’s List and Home Advisors.

Once the Down Payment and Contract has been received, how long does it take to schedule my roofing Installation?


When we receive the Down Payment and Contract most jobs are scheduled and complete within 5-7 days weather permitting. We file permits with your Local Building departments right away, and order all materials and dumpster to be dropped the day before or on the day of installation.

What are my options if I decide to reroof?


You can choose a complete replacement of the roof system, involving a tear-off of the old roof, or a re-cover over the existing roof, involving only the installation of a new membrane and surfacing. MA Law only Permits 2 layers of Roofing Material in any home.

Why does a roof need ventilation?


Ventilation helps remove the heat that builds up during the summer months and helps reduce moisture buildup under your roof. This helps your roof and shingles last longer by preventing the rooting of the wood and curling or distortion of your shingles.

How can I recognize when a roof has problems?


All too often, roof problems are discovered after leaking or other serious damage occurs. Periodic (twice-a-year) inspections can often uncover cracked, warped, or missing shingles, loose seams and deteriorated flashings, excessive surface granules accumulating in the gutters or downspouts, and other visible signs of roof problems. Indoors, look for cracked paint, discolored plasterboard, and peeling wallpaper as signs of damaged roof areas. Here at Golden Group we offer Roof Tune Up packages year round to ensure that you get your roof checked and ready for the winter months.

My roof leaks. Do I need to have it totally replaced?


Not necessarily. Leaking can result because some flashings have come loose or because a section of the roof has been damaged. A roof failure, however, is generally irreversible and results from improper installation or choice of materials, or from the installation of a roof system inappropriate to the building. Contact one of our professional Roofing Contractors to come by your property and inspect your roof to determine whether a service or complete re roof is needed.

How long can I expect my roof to last?


The condition and lifespan of your roof will depend on the type of roof you have, the effects of your local environment and the maintenance, which the roof has received. According to the American Society of Home Inspectors, asphalt shingles generally last 30-50 years. Roofing product manufacturers offer a variety of warranties on their products. Take a close look at those warranties to see what responsibilities and financial obligations they will assume if their products fail to reach their expected lifetimes. Here at Golden a Group we will help you get the best manufacturer warranty by registering your roof directly with manufacturer after completion, as well as our 5 year Craftsman Labor Warranty.

How often should I have my gutters cleaned?


You should clean them at least twice a year. If you have many trees in the area of your home you should clean them 3 to 4 times a year.

Should I worry about ice dams?


Ice dams occur when snow or ice on the roof melts and flows to the bottom of the roof. It then refreezes and causes the water behind it to build up. This water then will often find a way into your home underneath shingles and in cracks. This can lead to extensive water damage. You should be concerned about ice dams if you have a roof in a colder climate with a very low pitch or have an older poorly insulated home. If you think you have a problem consult a Golden Group Contractor Today.